Distinct and extensive management experience in professional services sales and delivery, team leadership, and in process design. As a Six Sigma Black Belt and certified project manager (PMP) I have had the opportunity to enjoy success by applying disciplined strategies for over 20 years.
Strong background in supporting a diverse client base and identifying customized strategies to increase customer satisfaction and productivity.
Proven reputation for excellent communication and interpersonal skills in environments where one needs to be able to equally interact with senior management as well as technical and administrative personnel.
Industry experience in government, healthcare, and financial services.
Specialties:Account Development & Management
Revenue & Profit Enhancement
Customer Relationship Management